Privacy Policy
Last updated: September 19, 2026
1. Who we are
Indy Bins ("we", "us", "our") is a residential moving bin rental service based in Greenwood, Indiana. We operate the website indybin.com and deliver bins within a 15–25 mile radius of Greenwood. This policy explains how we handle your personal information.
2. Information we collect
When you book bins or contact us, we collect: your name, email address, phone number, delivery address (street, city, ZIP), preferred delivery and pickup dates, and any notes you provide. We also collect anonymous usage data via cookies (see Section 4).
3. How we use your information
We use your information to: schedule and fulfill bin deliveries and pickups, communicate with you about your booking, calculate delivery fees based on distance, provide customer support, and improve our services. We do not sell your personal information to third parties.
4. Cookies
Our website uses cookies to remember your cookie consent preference and to analyze anonymous traffic patterns. You can accept or decline non-essential cookies using the cookie banner shown on your first visit. You can clear cookies at any time through your browser settings.
5. Data retention
We retain booking information for as long as needed to provide our services and for a reasonable period afterward for record-keeping and customer support. You may request deletion of your personal data at any time (see Section 7).
6. Data security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your rights
You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at hello@indybin.com or (317) 555-0199.
8. Web chat
Our website includes a chat assistant that helps answer questions about pricing, service area, and bin selection. Chat messages are processed to provide responses and are not shared with third parties. By using the chat, you agree to this policy and our Terms of Service.
9. Children's privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children.
10. Changes to this policy
We may update this policy from time to time. We will post the updated version on this page with a revised "last updated" date.
11. Contact us
Questions about this policy? Email hello@indybin.com, call (317) 555-0199, or write to us in Greenwood, IN 46143.